Friendly Visiting

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HCSS staff match volunteers with an appropriate client and friendly visiting takes place in client’s home. The purpose of this program is to provide socialization and opportunities to interact with others.  Clients receive personal visits. There is no fee for this service.

Friendly Visiting

Friendly Visiting is a service that matches a volunteer to an isolated senior, an adult suffering dementia, or physically disabled adult in his/her home on a regular basis. The visits will generally be in the client’s home but the volunteer can also take the client shopping or to a social event.

Clients of the Friendly Visiting service provide information about their interests and background in order to match client and volunteer interests for a successful visiting relationship.

Who our program is for

To be eligible for Friendly Visiting, individuals must be a frail elderly person or an adult with physical disabilities. Individuals must also meet one of the following criteria:


  • Living alone or with someone who is unable to meet their social needs
  • Confused, depressed and/or socially or physically isolated
  • Friends and relatives are not available to provide these services
  • A caregiver is providing services but requires respite


The Adopt-A-Grandparent Pen Pal Program is a branch of our Friendly Visiting Department at Home & Community Support Services Grey-Bruce. We have created this program to join the younger and older generations to minimize isolation and loneliness amongst our most vulnerable population. Intergenerational communication helps encourage hopefulness and offers all participants the benefits of community connection.

The program matches a family/student with a “grandparent”. One letter will be exchanged monthly. All necessary stationary, postage and supplies needed are provided.



How Our Service Works

If you are new to HCSS and would like access one of our programs or services, register with us by calling the central intake office at 1-833-659-5491.

Afterward, please contact us to arrange your service.