Covid 19 Message

Our Head Office in the Heritage Mall is now open to walk-in traffic from 10am-2pm Monday-Friday. 
Please note that all of our Programs and Services continue to be in full operation. 
For more information, please call 519-372-2091 and we will be happy to assist you.


Our Mission

Home and Community Support Services of Grey-Bruce is a team of caring staff and volunteers who provide community based services that support independence and enhance the quality of daily life for seniors, adults and their families.

HCSS team helping senior
HCSS team giving senior a drink

Our Philosophy

We believe that people are worthy of human dignity and respect, and deserve the support to maintain quality of life and independence within their community.

We believe that people deserve a caring environment, which promotes a personal responsibility towards a healthy existence.

We believe that people working in partnership with a collaborative spirit through volunteer service, is the best method for providing a social support system of services to assist in the individual attaining a level of personal well-being.  Such a system then is: client-centred, well coordinated, resource sensitive, well planned, accountable, equitably accessible, and offers an array of services directed towards optimizing and maintaining quality of well-being for individuals within their community.

Our Purpose

Our purpose is to manage and deliver Ministry of Health approved community support services to eligible adults, who reside within Grey and Bruce counties.


Our services are funded and supported through:

  • Annual Ministry of Health grant
  • Client user fees
  • Corporate and private donations
  • Generous support of our many volunteers
  • In-kind donations (furniture, equipment, etc.)


Every year, we update these documents to reflect our initiatives and progress. Together, we are making a difference to our loved community.

View the 2020/2021 Annual Report Here

HCSS team

Join our team

Our impactful work is hugely reliant on our volunteers and would not work without them. Make a difference in our community by joining us and volunteering your time to help someone in need.

If you are interested in joining our team of caring volunteers, please complete the Online Volunteer Form or call 1-800-267-3798.

How Our Service Works

If you are new to HCSS and would like access one of our programs or services, register with us by calling the central intake office at 1-833-659-5491.

Afterward, please contact us to arrange your service.