Home and Community Support Services of Grey-Bruce ( “HCSS”) is committed to protecting your personal information. This privacy policy applies to the website of HCSS (the “Website”) and governs the collection, use and disclosure of personal information by HCSS. By using and accessing the Website, you consent to the practices described in this privacy policy.

Defining Personal Information

Personal information is any information that can be used to distinguish, identify or contact a specific individual. Business contact information and certain publicly available information such as names, addresses and telephone numbers as published in telephone directories, are not considered personal information.

Collection, Use and Disclosure of Personal Information

When you visit the Website, HCSS does not automatically gather any personal information such as your name, phone number, e-mail or address. This information is only obtained if you supply it voluntarily, through contacting HCSS via the Website (i.e. submission of online forms), telephone or email, or to receive information about HCSS services and other information.

HCSS collects and uses only the minimum personal information needed to meet the purpose for which the collection is required. The personal information you provide may be used to deliver and bill for HCSS services. Personal information will be protected and any use of or other dealing with personal information is subject to consent. Personal information gathered by HCSS is kept in confidence. HCSS personnel are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it is obtained. Safeguards are in place to ensure that the personal information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. HCSS also takes measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed. HCSS will not disclose this information to anyone outside of HCSS without your prior consent.

HCSS does not collect, sell, exchange, or otherwise distribute the personal information collected through this Website for commercial or marketing purposes. Any personal information you provide to HCSS will not be sold to any third party.

Electronic Donations

If you choose to make an online donation to HCSS through the Website, you will be redirected to a secure service provider, Moneris. There you will be asked to provide personal information necessary to process your donation and provide you with an official receipt for income tax purposes. The personal information will not be shared with other organizations.

Other Websites

HCSS encourages you to review the privacy statements of websites you choose to link to from the Website so that you can understand how those websites collect, use and share your personal information. HCSS is not responsible for the privacy statements or other content on websites outside of HCSS.

Updating of Privacy Policy

This privacy policy may be updated by HCSS from time to time without notice. Please check this Website on an on-going basis for the most up-to-date version of this privacy policy.

Contact Information

If you have any questions, concerns or complaints relating to this HCSS privacy policy, please contact:

Carolyn Laitinen, Executive Director

HCSS Grey Bruce
G12 1350 16th St E
Owen Sound ON N4K 6N7

Email: claitinen@hcssgreybruce.com
Phone: 519-372-2091 | 1-800-267-3798 ext.2023