HCSS Colours

IMPORTANT NOTICE REGARDING TRANSPORTATION SERVICES.

We continue to collaborate closely with Ontario Health West to address the ongoing challenges posed by the high demand for services and the limited capacity of our transportation resources. Unfortunately, despite our efforts, we have not yet secured the additional resources necessary to meet the increasing demand for Transportation Services. 

As a result, we will have to continue to limit rides and will not be able to accommodate any new ride requests until February 10, 2025. 

We fully understand the impact this may have on our clients and deeply regret any inconvenience caused. Please know that we are committed to finding a long-term solution and are working diligently with Ontario Health to secure the necessary resources. As soon as we receive confirmation of a permanent resolution, we will promptly resume offering these critical services. 

Thank you for your understanding and continued support as we work to improve and enhance our services moving forward. 

IMPORTANT INFORMATION REGARDING CANADA POST STRIKE.


HCSS recommends switching to online banking, setting up pre-authorized payments, or using direct deposit for bill payments. HCSS is set up with every financial institution to process bill payments, with either online, telephone, or in-branch banking using our payee HCSS GREY-BRUCE and your client ID #. Rather than mailing your cheque, we encourage you to visit your bank to use the bill payment service provided.

Don’t rely on Canada Post to receive your invoice! Sign up for electronic invoicing by emailing
Kelley Crittenden, Accounts Receivable Clerk
at
kcrittenden@hcssgreybruce.com

couple enjoying HCSS services

Empowering you to maintain physical and mental wellbeing

We believe that people are worthy of human dignity and respect, and deserve the support to maintain quality of life and independence within their community.

We believe that people deserve a caring environment, which promotes a personal responsibility towards a healthy existence. 

How we create peace of mind

Nourishing

Nourishing

Our nutritious meals are developed by dieticians to meet dietary requirements.  Our familiar food and social visits from our staff provide nourishment for both body and soul.

HCSS Caring

Caring

Our professional staff and friendly volunteers are more than care providers. Scheduled visits allow us to check in and see how our clients are doing, and call for help when needed.

Community

Community

Community is an extension of the home, and we want our clients in their community for as long as possible. This allows for participation in local activities and social events.

Neighbours helping neighbours.

Do you enjoy bringing a smile to people’s faces or helping out someone in need? Join our volunteer team, and help out in your community. Our services have grown, but so has the aging population, many of whom have no access to public transportation. The giving of your time can make a positive impact on someone in your community, even if that just means driving them to an appointment or dropping by for a chat.

Support us through your generous donations

When you give to HCSS, 100% of your donation stays right here in Grey Bruce assisting those in need. Your donation can be given to directly benefit a specific person or service, or as a general donation that will help those who need it most. No matter what your choice, donations always enable more people to be able to afford and access our services.

Our Services

There are all kinds of needs when it comes to home support. At HCSS, we bring our services to their home in order to better meet the needs of our clients and the surrounding communities.

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TRANSPORTATION SERVICES

Safe transport for non-emergency medical appointments, shopping, banking, and other errands.

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MEALS ON WHEELS
AND FROZEN MEALS

Nutritious hot and frozen meals delivered right to your door.

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DAY AWAY

Social and therapeutic activities in a group setting with medical monitoring for adults.

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OVERNIGHT RESPITE

Clients spend the weekend with us while their caregivers enjoy a well deserved break.

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FRIENDLY VISITING

Visits or phone calls from caring volunteers to isolated adults on a regular basis.

HOUSEKEEPING

Housekeepers help to maintain a healthy and clean living environment for our clients.

How Our Service Works

If you are new to HCSS and would like access one of our programs or services, register with us by calling the central intake office at 1-833-659-5491.

Afterward, please contact us to arrange your service.