We are writing to share an important update regarding our transportation services at HCSS Grey-Bruce.
Due to ongoing staff transitions and scheduling limitations, we are extending the temporary pause on new bookings for the following services:
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Clinic appointments
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LEGHO rides
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Hospital to Home rides
At this time, the only transportation services we are able to provide are:
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Life-sustaining medical rides, including dialysis and cancer treatment appointments
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Day Away Program transportation
This decision was not made lightly, and we recognize the significant impact it may have on those who rely on our services. However, in order to support the well-being of our team and maintain the quality of care, this step is necessary.
We are actively training new staff and exploring a partnership with One Care to support scheduling capacity. Our goal is to resume full service as soon as possible, and we will keep you informed as the situation evolves.
We appreciate your continued patience and understanding. For questions or urgent concerns, please contact:
Jo-Anne Cook
Senior Director, HCSS Grey-Bruce
📧 jcook@hcssgreybruce.com
📞 519-372-2091 ext. 2024